It’s Not Always About the Money: The True Costs of Administrator Turnover

Kathleen Mears is a resident of a long-term care facility and hosts a regular blog for Long-Term Living. Ms. Mears wrote of the facility getting a new administrator, and offered her thoughts on the awkward but common pattern of revolving-door administrator turnover. Her thoughtful insights highlight the need to discuss not only administrator turnover and resulting financial costs, but perhaps the more important costs related to resident and staff care, morale and support. To read Ms. Mears’ blog, visit www.ltlmagazine.com.

We’ll address this topic in a upcoming Ask the Staffing Experts column on Long-Term Living soon.

To read previous columns of Ask the Staffing Experts, click on the image below.

Great News! Save Thousands on Staff Turnover

We wanted to share some exciting new research on the benefits and enormous savings of one facility using the SERVICE model recently featured as the cover story in Long-Term Living Magazine. Click on the image below to see outcomes: turnover decreased by 50% in the first year, financial savings in excess of $500,000.00, and statistically significant improvement in staff satisfaction.



If you desire a change in your culture, want to stop staff turnover, and enhance satisfaction in residents, families and staff, contact Susan Gilster & Associates today at SusanG@careleadership.com or 513/673-1239.

Speaking at the Alzheimer's Disease International Meeting in Greece

Susan Gilster and Jennifer Dalessandro presented three sessions at the 25th International Conference of Alzheimer Disease International, “Dementia Making a Difference,” in Thessaloniki Greece. The conference included approximately 1,000 individuals from around the world. Sessions included “Research Results of an Organizational Intervention on Staff Recruitment, Retention and Satisfaction in a Dedicated Alzheimer’s Facility,” and “Organizational Research Results in Improved Success in Alzheimer’s Programs and Long-Term Care.” The final presentation, “Preparing Future Health Care Professionals in a Specialized Alzheimer’s Facility” was particularly well-received, as Alzheimer’s disease is gaining international recognition as a major source of concern in the coming years in all countries around the world. Currently there are over 35 million people with dementia and that number is expected to grow to over 100 million in 2050. Groups from many countries are specifically interested in consulting with us and our 24 years of experience with developing and operating an Alzheimer’s and dementia facility. These include professionals from Singapore, Slovenia, Thailand and Australia, all of whom are planning similar projects in their own countries.